To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, they are strictly defined as:
Company: When this policy mentions “Company”, “we”, “us”, or “our”, it refers to SBS Herbal, which is responsible for your information under this Return & Refund Policy.
Customer: When this policy mentions “Customer”, “you”, or “your”, it refers to the individual, company, organization, or person purchasing products from SBS Herbal.
Device: Any internet-connected device such as a phone, tablet, laptop, desktop computer, or any other device that can be used to access our website.
Service: Refers to the products, services, and facilities provided by SBS Herbal through its website and related platforms.
Website: SBS Herbal’s website, accessible at https://sbsherbal.com
Products: Any Ayurvedic, herbal, wellness, healthcare, personal care, or related products sold by SBS Herbal.
Shipping charges shall be determined based on order value, delivery location, promotional offers, and other factors as displayed during checkout.
SBS Herbal reserves the right to modify shipping charges without prior notice.
Thank you for shopping with SBS Herbal.
We strive to provide high-quality Ayurvedic and herbal products to our customers. Due to the nature of wellness, healthcare, and consumable products, certain conditions apply regarding cancellations, replacements, returns, and refunds.
By placing an order with SBS Herbal, you agree to the terms outlined below, along with our Privacy Policy and Terms & Conditions.
To maintain product integrity, hygiene, safety, and quality standards, SBS Herbal does not accept returns of products once delivered.
Approved refunds shall be processed within 7-10 business days through the original payment method.
If you receive a damaged, defective, expired, or incorrect product, please contact our support team within 48 hours of delivery.
After verification, SBS Herbal may provide a replacement at no additional cost.
Orders may be cancelled only before dispatch.
Once an order has been shipped, cancellation and refund requests cannot be accepted.
If any item mentioned in the invoice is missing from the delivered package, SBS Herbal shall arrange shipment of the missing item at no additional cost after verification.
If a prepaid order is not delivered due to courier loss or operational reasons, SBS Herbal may re-dispatch the order or issue a refund.
If a customer receives a different product than ordered, SBS Herbal will arrange a replacement after verification.
SBS Herbal products are based on Ayurvedic and herbal principles. Information on this website is for informational purposes only and should not be considered medical advice.
Please consult a qualified healthcare professional before using any product, especially if pregnant, nursing, taking medication, or suffering from a medical condition.
By accessing our website, creating an account, or placing an order, you consent to this Return & Refund Policy.
SBS Herbal reserves the right to modify this policy at any time. Changes become effective immediately upon publication on the website.
SBS Herbal
Website: https://sbsherbal.com
Email: support@sbsherbal.com
Phone: 9414091177
Address: H-1-386-387, Agro Food Park, Udyog Vihar, RIICO Industrial Area, Sri Ganganagar, Rajasthan 335002
